Frequently asked questions
Why do my pets need vaccinations?
At Rocky Creek Veterinary Hospital in Greer, SC, we believe that one of the most important aspects of caring for your pet’s health is vaccinating him or her against potential diseases. There are a variety of diseases which affect our pets and other animals. This makes proper vaccination vital in protecting them from the many types of illnesses they are susceptible to.
Do I need to worry about Lyme disease around here?
Not really, Upstate South Carolina ticks are not typically infected with the bacteria that cause Lyme disease; however, they are often the carrier of other tick borne diseases including Rocky Mountain Spotted Fever. If you travel with your dog outside of SC, please discuss Lyme vaccination with our vets.
What do I need to bring to my first visit?
All recent vaccination records along with any lab test results from the last 12 months would be appreciated. Please bring a fecal sample and read our tips on our Fear Free page.
Why does the vet always ask me to bring a poop sample?
Rocky Creek practices Fear Free and strives to not inflict "poop collection techniques" on our patients. Fecal samples are helpful in diagnosing intestinal parasites, which are common in puppies, kittens, and pets who are having diarrhea. We offer a $2 discount when you bring your pet's fecal sample to your appointment. Thanks.
Where are you located?
We are located near the corner of Hwy 14 and Pelham Rd. We are directly across the street from Charlie's BBQ and Hans & Franz. We are the buildings with the bright two red roofs. We have a Greer address, but are very located on the Eastside of Greenville near Pelham Falls, Five Forks, Scansource, and Eagle Zone. We are also less than 5 mins from the GSP airport.
Do you offer emergency/after hours care?
We always have a vet oncall for pets currently boarding with us. However, after normal business hours, we strong recommend taking sick/injured pets to the Animal Emergency Clinic on 323 Woods Lake Rd, Greenville, SC, 864-232-1878.
Should I bring my pet's bed and toys with him/her to board?
Please leave their personal belongings at home. We provide comfortable bedding and entertainment for all our boarding pets.
Do I need to bring my pet's food when boarding?
We feed Royal Canin Veterinary Diets at no charge to all our boarding pets; however, we strongly recommend bringing your pet's own food if he/she has a sensitive stomach, is on a Rx diet, or is particularly finicky.
Do you accept payment plans?
We do not accept any payment plans. We do take CareCredit and will be glad to show you how to apply.
Should I bring my dog to Dog Day Camp?
Dog Day Camp is a great place for active healthy dogs that love to socialize, run, jump and play. Camp is not for every dog depending on their age, health status, activity level and their ability to interact with other dogs in a group environment.
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